Winter Window Maintenance in North Carolina

It's that time of year again - frosty mornings, intense sunshine and chilly temps which raise your heating bills. The U.S. Department of Energy offers many tips on saving energy in the winter and some of these tips focus on window maintenance. For example: If you live in an older home with older windows, you can stretch a heavy-duty, clear plastic sheet on a frame or tape clear plastic film to the inside of your window frames during the cold winter months. Make sure the plastic is sealed tightly to the frame to help reduce infiltration. You could also try installing tight-fitting, insulating drapes or shades on windows that feel drafty after weatherizing. Here is a link to find out about o

Every Small Business Needs A Good CRM!

What is a CRM? Customer Relationship Management. This type of software provides database management for all of your customer contacts, and makes customer outreach very simple and organized. Our business has used The Customer Factor for our CRM needs since 2011. The Customer Factor provides a database that is set up specifically for service industry business' such as window cleaning, janitorial services, electricians, plumbers, etc. The cost is a very reasonable $19.99 per month and this includes free website hosting with email! This software allows us to add new customers to our database, email them an estimate for their window cleaning. Once they decide to become our customer, we sched

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